Castles Estate Agents Borehamwood
If you’re looking to buy or sell in Borehamwood, Elstree, Shenley and the surrounding areas, contact our helpful branch on 020 8953 2112 today.
Get in touch
Whether you’re buying or selling, you’ll make your money go further when you team up with Castles. Let’s have a conversation and take the next step together.
- 195 Shenley Road, Borehamwood, Hertfordshire, WD6 1AW
Let’s look at the stats…
0
Days to sale
0
Days from offer to exchange *Average
0.3%
Offer priced achieved *Of asking price (Average)
0%
Success Rate *Deals that go through that receive an offer
Meet the team
Managing Director
Ronnie Clarke
Ronnie has worked in the industry for 20 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews – nothing comes before his clients best interests.
Area Director
Adam Contreras
Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.
Adam’s passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one’s life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.
With his extensive knowledge of the local market, Adam possesses a keen eye for identifying opportunities and matching them with clients’ specific needs and preferences. He stays up to date with the latest market trends and continually hones his skills to provide clients with the best possible guidance and support.
Beyond his professional expertise, Adam is known for his friendly and approachable demeanour. He takes the time to actively listen to clients, understanding their unique circumstances and tailoring his services accordingly. His excellent communication skills and ability to build strong relationships have made him a trusted advisor among clients and colleagues alike.
When working with Adam, you can expect a dedicated and proactive approach. He will guide you through the intricacies of the real estate process, providing expert advice, negotiating on your behalf, and ensuring your interests are always prioritised.
Outside of work, Adam enjoys exploring the local community, keeping up with industry developments, and spending quality time with his family and friends. His genuine love for the area translates into his passion for helping clients find their ideal homes in this wonderful community.
Branch Manager
Steve Orchard
Steven Orchard brings 24 years of expertise in the Borehamwood, Radlett, and Elstree property markets to the Castles team. His career has been dedicated to helping clients navigate the local real estate landscape with confidence, understanding the nuances of these communities and the unique needs of those who call them home. Known for his dedication to customer service, Steven builds lasting relationships with clients, ensuring every step of the buying or selling process feels straightforward and supportive.
Joining Castles in 2024 after the acquisition of Michael Yeo, a well-respected local business, Steven continues his commitment to serving the Borehamwood area. His deep ties to the community, coupled with the resources and reputation of Castles, make him a reliable choice for anyone looking to make their next property move.
Assistant Branch Manager
Daniel Gough
Dan joined the team in 2018, bringing valuable experience from his previous role as a Sales Manager for a leading computer hardware supplier. His passion for property and commitment to exceptional customer service quickly propelled his career within the Hemel Hempstead office.
In October 2024, Dan moved to our Borehamwood branch, where he continues to thrive as Assistant Manager.
As a second time home buyer and recent seller, Dan has first-hand experience with the challenges of purchasing a property and is dedicated to guiding clients through the process with empathy and expertise.
Outside of work, Dan has taught himself skills such as plumbing, small building works, and decorating, with a particular flair for interior design and décor. However, as a devoted father to 2 young children, much of his time is now joyfully dedicated to family life!
Lettings Manager
Louise Brenson
Louise Brenson is the lettings manager at Castles, with an impressive 24 years of experience in the property industry. She built her career with Michael Yeo, a long-established business in the Borehamwood property market, and transitioned to Castles in 2024 when they acquired the firm. Louise’s deep understanding of the local lettings market and her reputation for delivering exceptional customer service make her a go-to expert for landlords and tenants alike.
Having spent decades fostering relationships in the community, Louise combines her in-depth market knowledge with a caring and approachable attitude. Now part of the Castles team, she continues to offer the same trusted advice and tailored support, ensuring every client feels confident and valued throughout their lettings journey.
Operations Manager
Louise Harrison
Louise has worked for Castles since 2014 working her way up to Group Operations Manager.
Louise is familiar with all aspects of our business and is always available to assist our team and clients in any way she can.
Louise is driven to deliver exceptional customer service and is an ‘out of the box’ thinker, she will always do her best to ensure that we overcome any problems that emerge during the buying and selling process.
Directors PA
Carole Curran
Carole joined the team in October 2024, bringing over 30 years of experience in a similar role. With her exceptional organisational skills and extensive administrative knowledge, she’s sure to keep everyone on their toes!
Carole is the go-to person for getting things done and is always happy to lend a hand whenever needed.
Away from the office, Carole loves to travel and, if she’s not exploring a new city and experiencing its culture and food, can be found on a sunbed reading the latest crime thriller.
Head of Client Services
Louise Lockett
Meet Louise Lockett, the dynamic leader at the helm of our Client Services department. With a passion for delivering exceptional service and a knack for connecting with people, Louise’s return to our team in 2022 was a testament to her invaluable skills.
Bringing over two decades of experience in sales and customer service to the table, Louise is a seasoned professional who knows the ins and outs of the industry like the back of her hand. With five years dedicated specifically to sales progression, she possesses an in-depth understanding of the intricacies involved in the buying and selling process.
Outside of the office, Louise finds joy in the company of her bustling family and extensive network of friends. Her downtime is cherished, often spent basking in the sunshine with a captivating book in hand. Louise embodies the perfect balance of professionalism and personal fulfilment, making her not only a respected leader but also a cherished member of our community.
Client Services
Sarah Christian
Sarah is an accomplished Estate Agent with a dynamic career trajectory that exemplifies dedication, growth, and adaptability. With a tenure in the industry dating back to 2020, Sarah has ascended the ranks from a junior role to a seasoned Senior Associate within Castles.
Throughout Sarah’s journey in real estate, a commitment to excellence and a passion for client satisfaction have been consistent hallmarks. By leveraging a combination of industry expertise, strategic insight, and unparalleled customer service, Sarah has forged lasting relationships and facilitated countless successful transactions.
In her current role within the Client Services department at Castles, Sarah brings her wealth of experience, attention to detail, and client-centric approach to ensure the highest level of satisfaction and support for all stakeholders. Whether guiding clients through the intricacies of property transactions or providing personalised assistance, Sarah remains steadfast in her commitment to exceeding expectations and delivering exceptional results.
In addition to her professional achievements, Sarah embarked on a new and rewarding chapter in her life as a Mother to her delightful one-year-old daughter. Embracing the joys and challenges of parenthood, she seamlessly balances the demands of her career with the joys of nurturing her growing family.
Beyond her professional endeavours, Sarah enjoys spending quality time with her friends & family, exploring the outdoors, and engaging in creative pursuits.
Client Services
Emma Chin
With a natural problem-solving attitude and a passion for delivering exceptional service, Emma is a dedicated member of our Client Services team. Her background in guest relations and complaint resolution has equipped her with excellent communication skills and a proactive approach to ensuring client satisfaction.
Highly organised and self-motivated, Emma thrives on tackling challenges head-on and maintaining a structured, efficient workflow. With a Level 2 Certificate in Business Administration and extensive experience in customer service, Emma is committed to providing the highest level of support to our clients while continuously developing her skills in the property sector.
Sales Liaison Manager
Sam Serby
Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.
Sam’s extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. Her exceptional organizational skills, attention to detail, and ability to effectively communicate with all parties involved are what set her apart.
When working with Sam, you can expect a proactive and hands-on approach. She understands the importance of keeping all stakeholders informed and engaged throughout the process, ensuring that every step is taken to secure a successful outcome. Her commitment to delivering exceptional customer service is reflected in her dedication to maintaining clear lines of communication and addressing any concerns promptly.
Beyond her professional achievements, Sam is a loving mother and grandmother to her two grown-up children and recently became a Nanny to a beautiful granddaughter. Outside of work, you’ll often find her taking long walks with her dog, enjoying the beauty of nature, and embracing the joys of being a devoted pet owner.
Sam’s passion for her role extends beyond the office walls. She is genuinely invested in the happiness and satisfaction of our clients, going above and beyond to navigate any obstacles that may arise during the sales process. Her ability to forge strong relationships with both clients and colleagues has earned her a reputation as a trusted advisor and a reliable source of support.
If you’re looking for a dedicated professional who will guide you through the intricacies of the sales progression journey, Sam Serby is the person to turn to. Her commitment to ensuring a smooth transaction and her wealth of experience make her an invaluable asset to the Castles team.
Sales Liaison
Iain Harrison
Iain has dedicated more than seven years to the estate agency industry, where he has held pivotal roles that include Sales Progression Manager and Branch Director. Throughout his tenure, Iain has demonstrated exceptional skills in managing the sales process, ensuring smooth transactions from initial offer to completion.
In his role within the Sales Progression Team, Iain is responsible for overseeing the entire sales pipeline, liaising with clients, solicitors, and surveyors to expedite the process and resolve any issues that arose. His keen attention to detail and proactive approach significantly reduced delays and enhanced client satisfaction.
Head of Property Marketing
Aaron Dines
Aaron joined the Castles team in 2016, previously working in the Chilterns for another estate agency.
Aaron’s flair for filming video tours and photography, bringing clients’ homes to life, has led to him taking on the exciting role of Head of Property Marketing in 2022.
Property Marketing Associate
Cami Tomuta
Cami joined the Castles team in July 2023.
With her keen eye for filming video tours and photography Cami brings clients’ homes to life. She enjoys bringing out the best in your home with her well thought out photo’s. Camelia excels as a real estate photographer, blending her keen eye for detail with advanced photo editing skills to create captivating content for social media platforms.
Camelia Tomuta is a multifaceted creative with a rich background in design and visual arts. As a skilled footwear designer and developer, Camelia has made her mark by showcasing her innovative 3D printed platform shoes at Paris Fashion Week and crafting unique designs for renowned fashion brands. Her expertise extends into interior design, where she successfully transformed the interiors of two private properties.
Mortgage Broker
Krishan Khatri
Krishan Khatri is a very experienced Mortgage Broker having worked within the finance industry since 2013.
Krishan arranged more than £75m of mortgages for clients in 2022 and is devoted to assisting his clients find the best mortgage and insurance products in the market.
Away from work Krishan and his wife are parents to 2 boys and can often be found playing football or exploring Whipsnade Zoo.
Managing Director
Ronnie Clarke
Ronnie has worked in the industry for 20 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews – nothing comes before his clients best interests.
Area Director
Adam Contreras
Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.
Adam’s passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one’s life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.
With his extensive knowledge of the local market, Adam possesses a keen eye for identifying opportunities and matching them with clients’ specific needs and preferences. He stays up to date with the latest market trends and continually hones his skills to provide clients with the best possible guidance and support.
Beyond his professional expertise, Adam is known for his friendly and approachable demeanour. He takes the time to actively listen to clients, understanding their unique circumstances and tailoring his services accordingly. His excellent communication skills and ability to build strong relationships have made him a trusted advisor among clients and colleagues alike.
When working with Adam, you can expect a dedicated and proactive approach. He will guide you through the intricacies of the real estate process, providing expert advice, negotiating on your behalf, and ensuring your interests are always prioritised.
Outside of work, Adam enjoys exploring the local community, keeping up with industry developments, and spending quality time with his family and friends. His genuine love for the area translates into his passion for helping clients find their ideal homes in this wonderful community.
Branch Manager
Steve Orchard
Steven Orchard brings 24 years of expertise in the Borehamwood, Radlett, and Elstree property markets to the Castles team. His career has been dedicated to helping clients navigate the local real estate landscape with confidence, understanding the nuances of these communities and the unique needs of those who call them home. Known for his dedication to customer service, Steven builds lasting relationships with clients, ensuring every step of the buying or selling process feels straightforward and supportive.
Joining Castles in 2024 after the acquisition of Michael Yeo, a well-respected local business, Steven continues his commitment to serving the Borehamwood area. His deep ties to the community, coupled with the resources and reputation of Castles, make him a reliable choice for anyone looking to make their next property move.
Assistant Branch Manager
Daniel Gough
Dan joined the team in 2018, bringing valuable experience from his previous role as a Sales Manager for a leading computer hardware supplier. His passion for property and commitment to exceptional customer service quickly propelled his career within the Hemel Hempstead office.
In October 2024, Dan moved to our Borehamwood branch, where he continues to thrive as Assistant Manager.
As a second time home buyer and recent seller, Dan has first-hand experience with the challenges of purchasing a property and is dedicated to guiding clients through the process with empathy and expertise.
Outside of work, Dan has taught himself skills such as plumbing, small building works, and decorating, with a particular flair for interior design and décor. However, as a devoted father to 2 young children, much of his time is now joyfully dedicated to family life!
Lettings Manager
Louise Brenson
Louise Brenson is the lettings manager at Castles, with an impressive 24 years of experience in the property industry. She built her career with Michael Yeo, a long-established business in the Borehamwood property market, and transitioned to Castles in 2024 when they acquired the firm. Louise’s deep understanding of the local lettings market and her reputation for delivering exceptional customer service make her a go-to expert for landlords and tenants alike.
Having spent decades fostering relationships in the community, Louise combines her in-depth market knowledge with a caring and approachable attitude. Now part of the Castles team, she continues to offer the same trusted advice and tailored support, ensuring every client feels confident and valued throughout their lettings journey.
Operations Manager
Louise Harrison
Louise has worked for Castles since 2014 working her way up to Group Operations Manager.
Louise is familiar with all aspects of our business and is always available to assist our team and clients in any way she can.
Louise is driven to deliver exceptional customer service and is an ‘out of the box’ thinker, she will always do her best to ensure that we overcome any problems that emerge during the buying and selling process.
Directors PA
Carole Curran
Carole joined the team in October 2024, bringing over 30 years of experience in a similar role. With her exceptional organisational skills and extensive administrative knowledge, she’s sure to keep everyone on their toes!
Carole is the go-to person for getting things done and is always happy to lend a hand whenever needed.
Away from the office, Carole loves to travel and, if she’s not exploring a new city and experiencing its culture and food, can be found on a sunbed reading the latest crime thriller.
Head of Client Services
Louise Lockett
Meet Louise Lockett, the dynamic leader at the helm of our Client Services department. With a passion for delivering exceptional service and a knack for connecting with people, Louise’s return to our team in 2022 was a testament to her invaluable skills.
Bringing over two decades of experience in sales and customer service to the table, Louise is a seasoned professional who knows the ins and outs of the industry like the back of her hand. With five years dedicated specifically to sales progression, she possesses an in-depth understanding of the intricacies involved in the buying and selling process.
Outside of the office, Louise finds joy in the company of her bustling family and extensive network of friends. Her downtime is cherished, often spent basking in the sunshine with a captivating book in hand. Louise embodies the perfect balance of professionalism and personal fulfilment, making her not only a respected leader but also a cherished member of our community.
Client Services
Sarah Christian
Sarah is an accomplished Estate Agent with a dynamic career trajectory that exemplifies dedication, growth, and adaptability. With a tenure in the industry dating back to 2020, Sarah has ascended the ranks from a junior role to a seasoned Senior Associate within Castles.
Throughout Sarah’s journey in real estate, a commitment to excellence and a passion for client satisfaction have been consistent hallmarks. By leveraging a combination of industry expertise, strategic insight, and unparalleled customer service, Sarah has forged lasting relationships and facilitated countless successful transactions.
In her current role within the Client Services department at Castles, Sarah brings her wealth of experience, attention to detail, and client-centric approach to ensure the highest level of satisfaction and support for all stakeholders. Whether guiding clients through the intricacies of property transactions or providing personalised assistance, Sarah remains steadfast in her commitment to exceeding expectations and delivering exceptional results.
In addition to her professional achievements, Sarah embarked on a new and rewarding chapter in her life as a Mother to her delightful one-year-old daughter. Embracing the joys and challenges of parenthood, she seamlessly balances the demands of her career with the joys of nurturing her growing family.
Beyond her professional endeavours, Sarah enjoys spending quality time with her friends & family, exploring the outdoors, and engaging in creative pursuits.
Client Services
Emma Chin
With a natural problem-solving attitude and a passion for delivering exceptional service, Emma is a dedicated member of our Client Services team. Her background in guest relations and complaint resolution has equipped her with excellent communication skills and a proactive approach to ensuring client satisfaction.
Highly organised and self-motivated, Emma thrives on tackling challenges head-on and maintaining a structured, efficient workflow. With a Level 2 Certificate in Business Administration and extensive experience in customer service, Emma is committed to providing the highest level of support to our clients while continuously developing her skills in the property sector.
Sales Liaison Manager
Sam Serby
Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.
Sam’s extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. Her exceptional organizational skills, attention to detail, and ability to effectively communicate with all parties involved are what set her apart.
When working with Sam, you can expect a proactive and hands-on approach. She understands the importance of keeping all stakeholders informed and engaged throughout the process, ensuring that every step is taken to secure a successful outcome. Her commitment to delivering exceptional customer service is reflected in her dedication to maintaining clear lines of communication and addressing any concerns promptly.
Beyond her professional achievements, Sam is a loving mother and grandmother to her two grown-up children and recently became a Nanny to a beautiful granddaughter. Outside of work, you’ll often find her taking long walks with her dog, enjoying the beauty of nature, and embracing the joys of being a devoted pet owner.
Sam’s passion for her role extends beyond the office walls. She is genuinely invested in the happiness and satisfaction of our clients, going above and beyond to navigate any obstacles that may arise during the sales process. Her ability to forge strong relationships with both clients and colleagues has earned her a reputation as a trusted advisor and a reliable source of support.
If you’re looking for a dedicated professional who will guide you through the intricacies of the sales progression journey, Sam Serby is the person to turn to. Her commitment to ensuring a smooth transaction and her wealth of experience make her an invaluable asset to the Castles team.
Sales Liaison
Iain Harrison
Iain has dedicated more than seven years to the estate agency industry, where he has held pivotal roles that include Sales Progression Manager and Branch Director. Throughout his tenure, Iain has demonstrated exceptional skills in managing the sales process, ensuring smooth transactions from initial offer to completion.
In his role within the Sales Progression Team, Iain is responsible for overseeing the entire sales pipeline, liaising with clients, solicitors, and surveyors to expedite the process and resolve any issues that arose. His keen attention to detail and proactive approach significantly reduced delays and enhanced client satisfaction.
Head of Property Marketing
Aaron Dines
Aaron joined the Castles team in 2016, previously working in the Chilterns for another estate agency.
Aaron’s flair for filming video tours and photography, bringing clients’ homes to life, has led to him taking on the exciting role of Head of Property Marketing in 2022.
Property Marketing Associate
Cami Tomuta
Cami joined the Castles team in July 2023.
With her keen eye for filming video tours and photography Cami brings clients’ homes to life. She enjoys bringing out the best in your home with her well thought out photo’s. Camelia excels as a real estate photographer, blending her keen eye for detail with advanced photo editing skills to create captivating content for social media platforms.
Camelia Tomuta is a multifaceted creative with a rich background in design and visual arts. As a skilled footwear designer and developer, Camelia has made her mark by showcasing her innovative 3D printed platform shoes at Paris Fashion Week and crafting unique designs for renowned fashion brands. Her expertise extends into interior design, where she successfully transformed the interiors of two private properties.
Mortgage Broker
Krishan Khatri
Krishan Khatri is a very experienced Mortgage Broker having worked within the finance industry since 2013.
Krishan arranged more than £75m of mortgages for clients in 2022 and is devoted to assisting his clients find the best mortgage and insurance products in the market.
Away from work Krishan and his wife are parents to 2 boys and can often be found playing football or exploring Whipsnade Zoo.
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