All about Castles
Providing a consistent and reliable estate agency service across Hemel Hempstead, Boxmoor, Berkhamsted, Eaton Bray & Kings Langley for 30 years.
Our story
Where we’ve been and where we’re going
We’re Castles, an independent estate agency that has been operating in the areas of Hemel Hempstead, Boxmoor, Berkhamsted, Eaton Bray & Kings Langley for 30 years. Over the years, we’ve built up our reputation for providing a service that prioritises our customers.
Castles is the product of evolution. We have developed and refined ourselves, year by year, and have focused on cultivating the very best client experience we possibly can. We began our journey in 1990, in a very different landscape to now, and have been improving our skills ever since.
Our values
Excellence
We’re committed to excellent customer service, clear communication and transparent information.
Long-term care
We want to establish connections with our clients and be their primary point of contact for any of their property needs over the years.
Expertise and insight
We want you to view Castles as your source of property information. You can expect us to be well-informed on recent trends, the latest legislation and market fluctuations.
Integrity
We have a commitment to honest and transparent communication; we would much rather walk away from a fee if it was the right thing to do.
Find how much your home is worth
Meet the team
We’re a dedicated team who have been working together for years. With real depth of local knowledge, we’d love for you to think of us as your property experts for the Hemel Hempstead, Boxmoor, Berkhamsted, Eaton Bray & Kings Langley areas.
Managing Director
Ronnie Clarke
Ronnie has worked in the industry for 20 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews – nothing comes before his clients best interests.
Area Director
Adam Contreras
Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.
Adam’s passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one’s life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.
With his extensive knowledge of the local market, Adam possesses a keen eye for identifying opportunities and matching them with clients’ specific needs and preferences. He stays up to date with the latest market trends and continually hones his skills to provide clients with the best possible guidance and support.
Beyond his professional expertise, Adam is known for his friendly and approachable demeanour. He takes the time to actively listen to clients, understanding their unique circumstances and tailoring his services accordingly. His excellent communication skills and ability to build strong relationships have made him a trusted advisor among clients and colleagues alike.
When working with Adam, you can expect a dedicated and proactive approach. He will guide you through the intricacies of the real estate process, providing expert advice, negotiating on your behalf, and ensuring your interests are always prioritised.
Outside of work, Adam enjoys exploring the local community, keeping up with industry developments, and spending quality time with his family and friends. His genuine love for the area translates into his passion for helping clients find their ideal homes in this wonderful community.
Branch Partner - Boxmoor
Simon Stears
Simon started his career in estate agency in 2013 rising up the ranks quickly to become the Branch Manager for Boxmoor in 2016. Outside of work, Simon is a devoted father to 2 children, a keen footballer and quite often a dare devil with his young son. It’s not uncommon for Simon to come to work on a Monday with a knee injury, scrape or bruise as he has tried to impress his young son at the skate park. He forgets he is fast approaching 40!
Branch Manager - Berkhamsted
Kiera Lawless
01442 865252
klawless@castlesestateagents.co.uk
Branch Manager - Berkhamsted
Kiera Lawless
Kiera joined our Berkhamsted team in 2018, and is a very driven and passionate property professional.
Outside of work, Kiera enjoys socialising with her family and friends, working out, taking part in sporting events and going for walks with her beloved French Bulldog.
Sales Liaison Manager
Sam Serby
Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.
Sam’s extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. Her exceptional organizational skills, attention to detail, and ability to effectively communicate with all parties involved are what set her apart.
When working with Sam, you can expect a proactive and hands-on approach. She understands the importance of keeping all stakeholders informed and engaged throughout the process, ensuring that every step is taken to secure a successful outcome. Her commitment to delivering exceptional customer service is reflected in her dedication to maintaining clear lines of communication and addressing any concerns promptly.
Beyond her professional achievements, Sam is a loving mother and grandmother to her two grown-up children and recently became a Nanny to a beautiful granddaughter. Outside of work, you’ll often find her taking long walks with her dog, enjoying the beauty of nature, and embracing the joys of being a devoted pet owner.
Sam’s passion for her role extends beyond the office walls. She is genuinely invested in the happiness and satisfaction of our clients, going above and beyond to navigate any obstacles that may arise during the sales process. Her ability to forge strong relationships with both clients and colleagues has earned her a reputation as a trusted advisor and a reliable source of support.
If you’re looking for a dedicated professional who will guide you through the intricacies of the sales progression journey, Sam Serby is the person to turn to. Her commitment to ensuring a smooth transaction and her wealth of experience make her an invaluable asset to the Castles team.
Sales Director - Eaton Bray
Andy Smith
We are delighted to introduce Andy Smith, our Sales Director for the Eaton Bray office. Joining the Castles team in 2022, Andy brings with him an impressive 17 years of experience in the local property industry, having previously worked for a multi-office independent agency. With his extensive background, Andy is poised to enhance his already outstanding reputation as a proactive and customer-focused estate agent.
As Sales Director, Andy is driven by his passion for delivering exceptional service to our valued clients. He understands that buying or selling a property is a significant milestone, and he is dedicated to providing a smooth and successful experience for each and every client.
Andy’s proactive approach ensures that he stays one step ahead, consistently anticipating the needs and requirements of his clients. His attention to detail, industry expertise, and strong negotiation skills enable him to achieve outstanding results for those he represents.
Outside of work, Andy cherishes spending quality time with his young family. He takes great pleasure in engaging in various activities with them, creating lifelong memories. In his free time, Andy also embraces his passion for football, embarking on a personal mission to visit random football stadiums as he strives to complete the illustrious 92 club.
Andy’s commitment to his profession and his dedication to his clients make him an invaluable asset to the Castles team. His wealth of experience and enthusiasm ensure that he is well-equipped to guide you through your real estate journey, whether you are buying or selling a property in the Eaton Bray area.
For personalized and results-driven service, Andy Smith is the trusted professional you can rely on. Contact him today to discuss your property goals and discover the difference a proactive and customer-focused approach can make.
Assistant Branch Manager - Boxmoor
Daniel Gough
01442 233345
dgough@castlesestateagents.co.uk
Assistant Branch Manager - Boxmoor
Daniel Gough
Daniel joined the team in 2018 having previously worked as a Sales Manager for a leading computer hardware supplier. Daniel has a keen interest in property and a thirst for exceptional customer service and has quickly progressed his career within the Hemel Hempstead office and is now the assistant manager.
As a recent home buyer Daniel understands only too well the stresses of buying a home and is here to help clients navigate this stressful process.
Outside of work Daniel has taught himself plumbing, building works and decorating, in particular he has a passion for décor designing (it’s the little things!) – although having a young daughter this now doesn’t leave much time for the aforementioned!
Branch Manager - Kings Langley
Matthew Hooton
01923 936900
mhooton@castlesestateagents.co.uk
Branch Manager - Kings Langley
Matthew Hooton
Head of Property Marketing
Aaron Dines
Aaron joined the Castles team in 2016, previously working in the Chilterns for another estate agency.
Aaron’s flair for filming video tours and photography, bringing clients’ homes to life, has led to him taking on the exciting role of Head of Property Marketing in 2022.
Senior Associate - Berkhamsted
Callum Gerrard
01442 865252
cgerrard@castlesestateagents.co.uk
Senior Associate - Berkhamsted
Callum Gerrard
Callum joined our Castles Academy Program in February 2022 in our Berkhamsted office and has risen through the ranks to Senior Associate. Callum has become an integral part of our business; he has a clear passion to deliver an excellent experience which can been seen in his numerous Google reviews. Callum is a hard-working individual with a passion to develop his career, he is a pleasure to work with for clients and team members.
Branch PA Berkhamsted
Suzi Levitt
Suzi, the Branch Administrator for Castles Berkhamsted, she plays a pivotal role in ensuring the success of the sales team by meticulously orchestrating all paperwork and providing unwavering support. With her keen eye for detail and proactive approach, she helps steer the team towards their targets while ensuring every customer interaction is marked by excellence and satisfaction. Since joining the team in 2020, Suzi has brought a breath of fresh air, infusing her expertise and dedication into every aspect of her role, thereby contributing to the overall success of the branch.
Suzi has a diverse background, including being a national water skier, residing in London for 3 decades, owning a candle shop business in St. Albans, and living in Spain for three years.
Her passions include fitness, animals, and travel.
Head of Client Services
Louise Lockett
Meet Louise Dunn, the dynamic leader at the helm of our Client Services department. With a passion for delivering exceptional service and a knack for connecting with people, Louise’s return to our team in 2022 was a testament to her invaluable skills.
Bringing over two decades of experience in sales and customer service to the table, Louise is a seasoned professional who knows the ins and outs of the industry like the back of her hand. With five years dedicated specifically to sales progression, she possesses an in-depth understanding of the intricacies involved in the buying and selling process.
Outside of the office, Louise finds joy in the company of her bustling family and extensive network of friends. Her downtime is cherished, often spent basking in the sunshine with a captivating book in hand. Louise embodies the perfect balance of professionalism and personal fulfilment, making her not only a respected leader but also a cherished member of our community.
Branch Manager - Berkhamsted
Ian Allison
Ian joined Castles in 2021, bringing with him a wealth of experience in property.
Ian started his career with a regional firm back in 1989, he worked through Black Wednesday in 1992 where interest rates hit over 15%, the Labour years, the dotcom bubble in the early 2000s and the property crash of 2008. All of these markets moulded Ian into a well rounded, highly experienced property professional, able to navigate all types of housing markets to deliver exceptional results for our clients.
Ian joined the Berkhamsted team as Branch Manager from December 2023
Mortgage Broker
Krishan Khatri
Krishan Khatri is a very experienced Mortgage Broker having worked within the finance industry since 2013.
Krishan arranged more than £75m of mortgages for clients in 2022 and is devoted to assisting his clients find the best mortgage and insurance products in the market.
Away from work Krishan and his wife are parents to 2 boys and can often be found playing football or exploring Whipsnade Zoo.
Operations Manager
Louise Harrison
Louise has worked for Castles since 2014 working her way up to Group Operations Manager.
Louise is familiar with all aspects of our business and is always available to assist our team and clients in any way she can.
Louise is driven to deliver exceptional customer service and is an ‘out of the box’ thinker, she will always do her best to ensure that we overcome any problems that emerge during the buying and selling process.
Head of Land and New Homes
Michael Caterer
01442 233345
mcaterer@castlesestateagents.co.uk
Senior Associate - Boxmoor
Donnel Fernandes
01442 233345
dfernandes@castlesestateagents.co.uk
Senior Associate - Boxmoor
Donnel Fernandes
Donnel joined Castles in 2021 and has made a great contribution to our offices, working his way through the ranks he is now a Senior Associate.
He is eager to learn with a willingness to go above and beyond to ensure our clients have the very best experience.
In 2023 Donnel transferred to our Boxmoor office and is looking forward to progressing his career further.
Head of Administration
Lindsey Starling
Lindsey has worked for us since 2016. Her exceptional admin skills and drive to deliver first class service to clients and colleagues sees her heading up our team of administrators since 2023.
Client Services
Sarah Christian
Sarah is an accomplished Estate Agent with a dynamic career trajectory that exemplifies dedication, growth, and adaptability. With a tenure in the industry dating back to 2020, Sarah has ascended the ranks from a junior role to a seasoned Senior Associate within Castles.
Throughout Sarah’s journey in real estate, a commitment to excellence and a passion for client satisfaction have been consistent hallmarks. By leveraging a combination of industry expertise, strategic insight, and unparalleled customer service, Sarah has forged lasting relationships and facilitated countless successful transactions.
In her current role within the Client Services department at Castles, Sarah brings her wealth of experience, attention to detail, and client-centric approach to ensure the highest level of satisfaction and support for all stakeholders. Whether guiding clients through the intricacies of property transactions or providing personalised assistance, Sarah remains steadfast in her commitment to exceeding expectations and delivering exceptional results.
In addition to her professional achievements, Sarah embarked on a new and rewarding chapter in her life as a Mother to her delightful one-year-old daughter. Embracing the joys and challenges of parenthood, she seamlessly balances the demands of her career with the joys of nurturing her growing family.
Beyond her professional endeavours, Sarah enjoys spending quality time with her friends & family, exploring the outdoors, and engaging in creative pursuits.
Associate - Eaton Bray
Debbie Winship
Meet Debbie Winship, a valued member of our team based in our Eaton Bray office. Joining Castles in 2023, Debbie has seamlessly blended her passion for property with a commitment to exceptional customer service.
Specialising in showcasing some of the area’s finest homes, Debbie has swiftly become a favourite among our clients. Her approach to selling homes is both personable and methodical, ensuring that each client receives the personalised attention they deserve.
Debbie’s dedication shines through as she navigates the intricacies of the UK housing market, consistently achieving outstanding results for our clients.
With Debbie, you can trust that your home-selling journey will be guided by someone who not only understands the market but also values the importance of making the process as smooth and enjoyable as possible.
Associate - Berkhamsted
Felix Austen
Felix joined the Castles Team in May 2023 and, through our in-house training programme, he has gained a lot of the skills needed to become a skilled property valuer. Felix enjoys meeting different people everyday and finding out about them and how he can help.
Felix is looking forward to progressing his career within Castles and is always striving to be the best.
Outside of work Felix enjoys all things car related in particular his Subaru.
Company Secretary
Carole Curran
Carole joined the team in October 2024, bringing over 30 years of experience in a similar role. With her exceptional organisational skills and extensive administrative knowledge, she’s sure to keep everyone on their toes!
Carole is the go-to person for getting things done and is always happy to lend a hand whenever needed.
Away from the office, Carole loves to travel and, if she’s not exploring a new city and experiencing its culture and food, can be found on a sunbed reading the latest crime thriller.
Mortgage Broker
Jordan Allison
Jordan Allison has over 10 years’ experience in the property and finance industries and prides himself on delivering first class customer service.
He has a passion for helping his clients find the best mortgage and insurance products available on the market. Offering a full 360 service, Jordan will be there to support you all the way through your house buying journey.
Associate - Boxmoor
Luke Edwards
Luke joined Castles in June 2023. Through our in-house training programme, he has gained all the skills needed to become a skilled property valuer. His consistent performance has earned him the prestigious title of “Negotiator of the Month” on multiple occasions, showcasing his exceptional negotiation skills and unwavering dedication to developing his skills.
Luke has recently closed his highest deal yet, securing a remarkable transaction valued at £1,765,000
Luke enjoys all kinds of sports, particularly football, finding joy and excitement in both playing and watching the game. Whether it’s kicking the ball around with friends on a local pitch or cheering on his favourite team Watford. Watching from the stands or in front of the television, he enjoys the exhilarating atmosphere and camaraderie that competitive sport brings.
Managing Director
Ronnie Clarke
Ronnie has worked in the industry for 20 years, starting out as a trainee negotiator with a regional firm of estate agents. In addition he is also a fully qualified mortgage broker. Ronnie has a young family, twins born in 2015, so much of his spare time is spent caring for and entertaining his young family. Ronnie has a passion for customer services which can be seen through the numerous 5 star google reviews – nothing comes before his clients best interests.
Area Director
Adam Contreras
Meet Adam Contreras, our dedicated Area Director who brings over two decades of invaluable experience in the local housing market. Adam embarked on his property journey back in 1997, starting his career with a reputable regional firm. Since then, he has consistently demonstrated his unwavering commitment to serving clients and helping them achieve their desired moves in a stress-free and enjoyable manner.
Adam’s passion for property is evident in his day-to-day interactions and his genuine desire to assist clients throughout their journey. He understands that buying or selling a property is a significant decision in one’s life, and he goes the extra mile to ensure a smooth and seamless process for our valued clients.
With his extensive knowledge of the local market, Adam possesses a keen eye for identifying opportunities and matching them with clients’ specific needs and preferences. He stays up to date with the latest market trends and continually hones his skills to provide clients with the best possible guidance and support.
Beyond his professional expertise, Adam is known for his friendly and approachable demeanour. He takes the time to actively listen to clients, understanding their unique circumstances and tailoring his services accordingly. His excellent communication skills and ability to build strong relationships have made him a trusted advisor among clients and colleagues alike.
When working with Adam, you can expect a dedicated and proactive approach. He will guide you through the intricacies of the real estate process, providing expert advice, negotiating on your behalf, and ensuring your interests are always prioritised.
Outside of work, Adam enjoys exploring the local community, keeping up with industry developments, and spending quality time with his family and friends. His genuine love for the area translates into his passion for helping clients find their ideal homes in this wonderful community.
Branch Partner - Boxmoor
Simon Stears
Simon started his career in estate agency in 2013 rising up the ranks quickly to become the Branch Manager for Boxmoor in 2016. Outside of work, Simon is a devoted father to 2 children, a keen footballer and quite often a dare devil with his young son. It’s not uncommon for Simon to come to work on a Monday with a knee injury, scrape or bruise as he has tried to impress his young son at the skate park. He forgets he is fast approaching 40!
Branch Manager - Berkhamsted
Kiera Lawless
Kiera joined our Berkhamsted team in 2018, and is a very driven and passionate property professional.
Outside of work, Kiera enjoys socialising with her family and friends, working out, taking part in sporting events and going for walks with her beloved French Bulldog.
Sales Liaison Manager
Sam Serby
Allow us to introduce Sam Serby, an integral member of the Castles team for nearly two decades. With her wealth of experience and expertise, Sam has found her true calling in sales progression and currently leads a team of dedicated professionals. As the Sales Liaison Manager, she ensures a seamless transaction from the initial offer to the exchange of contracts, leaving our clients with a smooth and stress-free experience.
Sam’s extensive tenure with the company has allowed her to gain in-depth knowledge of the real estate industry, specifically focusing on the intricacies of sales progression. Her exceptional organizational skills, attention to detail, and ability to effectively communicate with all parties involved are what set her apart.
When working with Sam, you can expect a proactive and hands-on approach. She understands the importance of keeping all stakeholders informed and engaged throughout the process, ensuring that every step is taken to secure a successful outcome. Her commitment to delivering exceptional customer service is reflected in her dedication to maintaining clear lines of communication and addressing any concerns promptly.
Beyond her professional achievements, Sam is a loving mother and grandmother to her two grown-up children and recently became a Nanny to a beautiful granddaughter. Outside of work, you’ll often find her taking long walks with her dog, enjoying the beauty of nature, and embracing the joys of being a devoted pet owner.
Sam’s passion for her role extends beyond the office walls. She is genuinely invested in the happiness and satisfaction of our clients, going above and beyond to navigate any obstacles that may arise during the sales process. Her ability to forge strong relationships with both clients and colleagues has earned her a reputation as a trusted advisor and a reliable source of support.
If you’re looking for a dedicated professional who will guide you through the intricacies of the sales progression journey, Sam Serby is the person to turn to. Her commitment to ensuring a smooth transaction and her wealth of experience make her an invaluable asset to the Castles team.
Sales Director - Eaton Bray
Andy Smith
We are delighted to introduce Andy Smith, our Sales Director for the Eaton Bray office. Joining the Castles team in 2022, Andy brings with him an impressive 17 years of experience in the local property industry, having previously worked for a multi-office independent agency. With his extensive background, Andy is poised to enhance his already outstanding reputation as a proactive and customer-focused estate agent.
As Sales Director, Andy is driven by his passion for delivering exceptional service to our valued clients. He understands that buying or selling a property is a significant milestone, and he is dedicated to providing a smooth and successful experience for each and every client.
Andy’s proactive approach ensures that he stays one step ahead, consistently anticipating the needs and requirements of his clients. His attention to detail, industry expertise, and strong negotiation skills enable him to achieve outstanding results for those he represents.
Outside of work, Andy cherishes spending quality time with his young family. He takes great pleasure in engaging in various activities with them, creating lifelong memories. In his free time, Andy also embraces his passion for football, embarking on a personal mission to visit random football stadiums as he strives to complete the illustrious 92 club.
Andy’s commitment to his profession and his dedication to his clients make him an invaluable asset to the Castles team. His wealth of experience and enthusiasm ensure that he is well-equipped to guide you through your real estate journey, whether you are buying or selling a property in the Eaton Bray area.
For personalized and results-driven service, Andy Smith is the trusted professional you can rely on. Contact him today to discuss your property goals and discover the difference a proactive and customer-focused approach can make.
Assistant Branch Manager - Boxmoor
Daniel Gough
Daniel joined the team in 2018 having previously worked as a Sales Manager for a leading computer hardware supplier. Daniel has a keen interest in property and a thirst for exceptional customer service and has quickly progressed his career within the Hemel Hempstead office and is now the assistant manager.
As a recent home buyer Daniel understands only too well the stresses of buying a home and is here to help clients navigate this stressful process.
Outside of work Daniel has taught himself plumbing, building works and decorating, in particular he has a passion for décor designing (it’s the little things!) – although having a young daughter this now doesn’t leave much time for the aforementioned!
Branch Manager - Kings Langley
Matthew Hooton
Head of Property Marketing
Aaron Dines
Aaron joined the Castles team in 2016, previously working in the Chilterns for another estate agency.
Aaron’s flair for filming video tours and photography, bringing clients’ homes to life, has led to him taking on the exciting role of Head of Property Marketing in 2022.
Senior Associate - Berkhamsted
Callum Gerrard
Callum joined our Castles Academy Program in February 2022 in our Berkhamsted office and has risen through the ranks to Senior Associate. Callum has become an integral part of our business; he has a clear passion to deliver an excellent experience which can been seen in his numerous Google reviews. Callum is a hard-working individual with a passion to develop his career, he is a pleasure to work with for clients and team members.
Branch PA Berkhamsted
Suzi Levitt
Suzi, the Branch Administrator for Castles Berkhamsted, she plays a pivotal role in ensuring the success of the sales team by meticulously orchestrating all paperwork and providing unwavering support. With her keen eye for detail and proactive approach, she helps steer the team towards their targets while ensuring every customer interaction is marked by excellence and satisfaction. Since joining the team in 2020, Suzi has brought a breath of fresh air, infusing her expertise and dedication into every aspect of her role, thereby contributing to the overall success of the branch.
Suzi has a diverse background, including being a national water skier, residing in London for 3 decades, owning a candle shop business in St. Albans, and living in Spain for three years.
Her passions include fitness, animals, and travel.
Head of Client Services
Louise Lockett
Meet Louise Dunn, the dynamic leader at the helm of our Client Services department. With a passion for delivering exceptional service and a knack for connecting with people, Louise’s return to our team in 2022 was a testament to her invaluable skills.
Bringing over two decades of experience in sales and customer service to the table, Louise is a seasoned professional who knows the ins and outs of the industry like the back of her hand. With five years dedicated specifically to sales progression, she possesses an in-depth understanding of the intricacies involved in the buying and selling process.
Outside of the office, Louise finds joy in the company of her bustling family and extensive network of friends. Her downtime is cherished, often spent basking in the sunshine with a captivating book in hand. Louise embodies the perfect balance of professionalism and personal fulfilment, making her not only a respected leader but also a cherished member of our community.
Branch Manager - Berkhamsted
Ian Allison
Ian joined Castles in 2021, bringing with him a wealth of experience in property.
Ian started his career with a regional firm back in 1989, he worked through Black Wednesday in 1992 where interest rates hit over 15%, the Labour years, the dotcom bubble in the early 2000s and the property crash of 2008. All of these markets moulded Ian into a well rounded, highly experienced property professional, able to navigate all types of housing markets to deliver exceptional results for our clients.
Ian joined the Berkhamsted team as Branch Manager from December 2023
Mortgage Broker
Krishan Khatri
Krishan Khatri is a very experienced Mortgage Broker having worked within the finance industry since 2013.
Krishan arranged more than £75m of mortgages for clients in 2022 and is devoted to assisting his clients find the best mortgage and insurance products in the market.
Away from work Krishan and his wife are parents to 2 boys and can often be found playing football or exploring Whipsnade Zoo.
Operations Manager
Louise Harrison
Louise has worked for Castles since 2014 working her way up to Group Operations Manager.
Louise is familiar with all aspects of our business and is always available to assist our team and clients in any way she can.
Louise is driven to deliver exceptional customer service and is an ‘out of the box’ thinker, she will always do her best to ensure that we overcome any problems that emerge during the buying and selling process.
Senior Associate - Boxmoor
Donnel Fernandes
Donnel joined Castles in 2021 and has made a great contribution to our offices, working his way through the ranks he is now a Senior Associate.
He is eager to learn with a willingness to go above and beyond to ensure our clients have the very best experience.
In 2023 Donnel transferred to our Boxmoor office and is looking forward to progressing his career further.
Head of Administration
Lindsey Starling
Lindsey has worked for us since 2016. Her exceptional admin skills and drive to deliver first class service to clients and colleagues sees her heading up our team of administrators since 2023.
Client Services
Sarah Christian
Sarah is an accomplished Estate Agent with a dynamic career trajectory that exemplifies dedication, growth, and adaptability. With a tenure in the industry dating back to 2020, Sarah has ascended the ranks from a junior role to a seasoned Senior Associate within Castles.
Throughout Sarah’s journey in real estate, a commitment to excellence and a passion for client satisfaction have been consistent hallmarks. By leveraging a combination of industry expertise, strategic insight, and unparalleled customer service, Sarah has forged lasting relationships and facilitated countless successful transactions.
In her current role within the Client Services department at Castles, Sarah brings her wealth of experience, attention to detail, and client-centric approach to ensure the highest level of satisfaction and support for all stakeholders. Whether guiding clients through the intricacies of property transactions or providing personalised assistance, Sarah remains steadfast in her commitment to exceeding expectations and delivering exceptional results.
In addition to her professional achievements, Sarah embarked on a new and rewarding chapter in her life as a Mother to her delightful one-year-old daughter. Embracing the joys and challenges of parenthood, she seamlessly balances the demands of her career with the joys of nurturing her growing family.
Beyond her professional endeavours, Sarah enjoys spending quality time with her friends & family, exploring the outdoors, and engaging in creative pursuits.
Associate - Eaton Bray
Debbie Winship
Meet Debbie Winship, a valued member of our team based in our Eaton Bray office. Joining Castles in 2023, Debbie has seamlessly blended her passion for property with a commitment to exceptional customer service.
Specialising in showcasing some of the area’s finest homes, Debbie has swiftly become a favourite among our clients. Her approach to selling homes is both personable and methodical, ensuring that each client receives the personalised attention they deserve.
Debbie’s dedication shines through as she navigates the intricacies of the UK housing market, consistently achieving outstanding results for our clients.
With Debbie, you can trust that your home-selling journey will be guided by someone who not only understands the market but also values the importance of making the process as smooth and enjoyable as possible.
Associate - Berkhamsted
Felix Austen
Felix joined the Castles Team in May 2023 and, through our in-house training programme, he has gained a lot of the skills needed to become a skilled property valuer. Felix enjoys meeting different people everyday and finding out about them and how he can help.
Felix is looking forward to progressing his career within Castles and is always striving to be the best.
Outside of work Felix enjoys all things car related in particular his Subaru.
Company Secretary
Carole Curran
Carole joined the team in October 2024, bringing over 30 years of experience in a similar role. With her exceptional organisational skills and extensive administrative knowledge, she’s sure to keep everyone on their toes!
Carole is the go-to person for getting things done and is always happy to lend a hand whenever needed.
Away from the office, Carole loves to travel and, if she’s not exploring a new city and experiencing its culture and food, can be found on a sunbed reading the latest crime thriller.
Mortgage Broker
Jordan Allison
Jordan Allison has over 10 years’ experience in the property and finance industries and prides himself on delivering first class customer service.
He has a passion for helping his clients find the best mortgage and insurance products available on the market. Offering a full 360 service, Jordan will be there to support you all the way through your house buying journey.
Associate - Boxmoor
Luke Edwards
Luke joined Castles in June 2023. Through our in-house training programme, he has gained all the skills needed to become a skilled property valuer. His consistent performance has earned him the prestigious title of “Negotiator of the Month” on multiple occasions, showcasing his exceptional negotiation skills and unwavering dedication to developing his skills.
Luke has recently closed his highest deal yet, securing a remarkable transaction valued at £1,765,000
Luke enjoys all kinds of sports, particularly football, finding joy and excitement in both playing and watching the game. Whether it’s kicking the ball around with friends on a local pitch or cheering on his favourite team Watford. Watching from the stands or in front of the television, he enjoys the exhilarating atmosphere and camaraderie that competitive sport brings.
Property Manager - Eaton Bray
Lumina Antoine
Trainee Sales Liaison
Rhys Coker
Rhys joined us in June 2023. He will work alongside the Sales Liaison Manager to be fully trained in sales progression ensuring a smooth transaction from offer to exchange of contracts.
Hear from our valued clients
November market update
Remember – always come to Castles for regular insights into your local property market.